Your website may mention a service without giving prospective patients enough information to choose your practice.
That distinction was a central theme when Darcy Sullivan of Propel Marketing & Design joined Dr. Kevin Christie on the Modern Chiropractic Mastery Podcast.
The conversation explored chiropractor SEO and AI search, including why practice-specific content matters, how to get more value from video, and what growing clinics should explain about their locations.
This article revisits the interview with practical website checks and clarifications to keep the advice useful beyond its original airdate.
Want help identifying your next website and SEO priorities? Book a discovery call to discuss your practice’s goals and whether our team would be a good fit.
Watch Darcy Sullivan With Dr. Kevin Christie
Looking for other conversations and resources? Visit our Modern Chiropractic Mastery episodes with Darcy Sullivan.
The Difference Between “It’s on Our Website” and Useful Information
A phrase we hear often is: “That’s already on our website.”
Sometimes it is—but only in a sentence near the bottom of a page, a service list, or a video someone must watch to find the answer.
That creates a practical problem. A prospective patient may still be unable to tell:
- Whether you offer the service they need
- Which provider or office offers it
- What the appointment process involves
- How insurance or payment works
- How to get started
Search engines and AI search tools also need accessible information to work with. That does not mean every detail guarantees visibility. It means the information should be accurate, findable, and useful.
The most productive question is often: “Could someone unfamiliar with our practice find and understand this?”
1. Check Whether Your Website Answers a Specific Patient Question
Someone may search for a chiropractor by combining several requirements.
For example:
“Is there a chiropractor near me who offers active release technique and accepts my insurance?”
Treat that as an illustrative question, not a verified keyword target.
Could your website help that person establish whether to contact you? Would they find the service, location, provider, and payment information they need?
Useful details might sit on different pages, but those pages should connect logically.
Try this: Choose a realistic question about one priority service. Follow the path through your website and write down anything missing or difficult to find.
For a broader explanation of how these search experiences work, explore our AI SEO guide for chiropractors.
2. Add the Details That Make Your Practice Distinct
A general explanation of chiropractic care does not tell someone how your practice operates.
Your content becomes more useful when it explains details specific to your team, such as:
- Who provides a particular service
- Relevant qualifications and experience
- How you assess whether care is appropriate
- What an initial appointment involves
- Which location offers the service
- How patients can ask questions
- What payment information they should confirm
These are details your team knows firsthand. They give you something more useful to publish than another generic treatment summary.
In the interview, Kevin described a search that brought another provider to his clinic’s shockwave information. That is an example he shared about his practice, not a promise that another clinic will receive the same result.
Try this: Review one priority service page. Mark the information that could describe almost any clinic, then identify where your own process needs explanation.
3. Put Questions Where Readers Need the Answers
The interview discusses using patient questions to shape content.
A question does not have to appear in a large FAQ section at the bottom of every page. It can be a heading within the relevant service page.
For example:
- What happens at the first appointment?
- Is this service available at both offices?
- What should I bring?
- How do I ask about insurance coverage?
- Do I need to speak with the team before booking?
Answer the question clearly, using information your practice can verify.
Do not add unrelated questions simply because an AI tool suggested them. Questions should help someone understand the page’s subject.
Try this: Ask your team which question they repeatedly answer about a service. Add the answer to the page where someone would expect to find it.
4. Turn Your Videos Into Useful Website Content
Kevin and Darcy discussed a missed opportunity: publishing a video without giving people a useful written explanation alongside it.
Your video may contain valuable expertise, but some visitors cannot watch, prefer reading, or need to find one answer quickly.
A practical process is to:
- Choose a video that answers a relevant patient question
- Review its transcript for accuracy
- Identify the main explanation and supporting details
- Develop an article or improve an existing page
- Embed the video where it supports the written content
- Add a next step that fits the topic
AI can help organize the material. Your team should still check the wording, clinical claims, and practice information before publishing.
Do not create another page automatically if the content belongs on an existing service page. The goal is useful information, not more URLs.
Try this: Find one educational video whose explanation is missing from your website. Decide whether it should improve an existing page or become a distinct article.
5. Make Each Office Easy to Identify
The interview also covered practices with multiple locations.
Patients should be able to establish which office provides the care they are researching.
A useful location page can include:
- The office’s actual address and contact information
- Services available at that location
- Providers who work there
- Accurate hours
- Parking and entrance instructions
- Relevant photographs
- The correct appointment link
Link location information to related service pages where it helps readers.
Each location must independently meet Google’s eligibility requirements before receiving a Business Profile. An additional address alone does not establish eligibility. Google’s business guidelines
Try this: Follow your appointment path for each office. Check that patients are directed to the intended location.
6. Connect Website Improvements With Actual Inquiries
An improvement should have a purpose you can assess.
That purpose might be helping someone understand a service, select the right office, submit an inquiry, or complete an appointment request.
Keep the stages separate:
- A page visit shows that information was accessed
- An appointment-button click signals interest
- A submitted inquiry means someone contacted the practice
- A booking confirms an appointment was scheduled
- An attended appointment connects the inquiry to delivered care
You cannot establish revenue from page traffic alone.
Try this: Choose one priority page and identify the action it should help visitors take. Check whether you can measure that action.
Clarifications About Chiropractor SEO and AI
The interview aired in May 2026. These points add important context to the recording.
Reviews Are Not a Keyword Strategy
The conversation suggests adjusting review requests to encourage references to conditions and treatments.
Our current recommendation is to invite honest feedback without directing its content. Google prohibits requesting specific review content and selectively soliciting positive reviews. Do not ask patients to include keywords, treatments, conditions, or staff names.
Referencing Information Is Different From Training an AI Model
The recording uses “training AI” as shorthand for how online information may affect answers.
More precisely, a search-enabled AI system may retrieve and reference information. That does not establish that your website or reviews directly train the underlying model, and it does not guarantee a recommendation.
Helpful Answers Still Matter as Platform Features Change
Google Business Profile question-and-answer features have changed over time. Keep essential information on your website rather than relying on a particular profile feature remaining available.
Also, useful written FAQs are different from FAQ rich results. Google’s documentation says FAQ rich results are no longer shown in Search. Answer questions because they help readers, rather than expecting an expanded search appearance.
AI-Assisted Content Is Not Automatically Disqualified
The concern is generic, inaccurate, or low-value content—not the mere involvement of AI.
Google’s guidance emphasizes accuracy, quality, and relevance, and warns against generating many pages without adding value.
SEO Fundamentals Continue to Matter
Google says established SEO practices remain relevant to its AI search features. Clear headings and helpful answers support a useful website, but no page format guarantees inclusion in an AI answer
Evaluate Listing Services by the Work You Need
The recording favors one-time listing-cleanup services over recurring subscriptions. That is not a universal rule.
Assess the actual work, account ownership, ongoing maintenance, cancellation terms, and cost before choosing a service.
The episode also includes workshop and sponsor promotions from its original release. Check current availability and terms before acting on those offers.
Choose One Website Gap to Address
Start with one service that matters to your practice.
Check whether a prospective patient can understand:
- What you offer
- Who provides it
- Where it is available
- What to expect
- How to contact you
Then improve the missing information before adding more content elsewhere.
For a wider overview, read our chiropractor SEO guide.
Want Help Deciding What to Improve First?
At Propel Marketing & Design, we help chiropractic practices with website content, SEO projects, website design, local visibility, and ongoing support.
We start by understanding your services, the patients you want to reach, and the challenges your team is facing.
From there, we can discuss whether a defined project or ongoing support fits your goals.
